RETURNS & REFUNDS
Should the product be faulty or defective on arrival we may offer you, full replacement or full refund including postage.
Goods damaged in transit
If your purchase is damaged in transit, simply contact us within 7 days to arrange a "no charge" replacement, freight free.
Method of Refunds
BILTONG SHACK will refund you by the following:
Credit card refund
Direct deposit into your bank account
How to arrange a return or refund
Please contact us directly using any of the methods on our “Contact Us” page to discuss your issue.